At Digital Homes Solution, your privacy matters deeply to us. We are dedicated to protecting your personal data and being transparent about how we handle it. This Privacy Policy outlines the types of information we collect, how it is used, how it is protected, and the choices you have regarding your data when you use our website or services. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to help us provide better, more customized services. This may include:

• Personal Details: Your name, email address, phone number, and mailing address—primarily collected when you submit a contact form, sign up for newsletters, or schedule a service consultation.
• Service Preferences: Information about your home improvement interests, such as the types of renovations or upgrades you're considering. This helps us tailor our recommendations to meet your specific needs.
• Usage Data: Details such as your IP address, browser type, device information, and the pages you visit on our site. This data is collected via automated technologies and helps us understand how users interact with our website.
• Cookies & Tracking: We use cookies and similar tracking technologies to improve website functionality, personalize your experience, and analyze traffic patterns. These tools help us identify popular content, diagnose technical issues, and deliver relevant advertisements.

2. How We Use Your Information

We use the information we collect to enhance your experience and to provide services in the most efficient and secure manner. Your data may be used to:

• Respond to inquiries or service requests submitted through our website forms or by phone.
• Offer personalized content, product suggestions, or service recommendations based on your interests or home upgrade goals.
• Improve the usability and functionality of our website through usage data and feedback.
• Send newsletters, service reminders, or promotional offers (only with your consent).
• Maintain legal compliance, including responding to subpoenas, legal claims, or government requests where necessary.

3. Information Sharing and Disclosure

We value your trust and will never sell your information to third parties. However, we may share data under certain conditions to provide the services you expect from us:

• With Trusted Contractors or Service Partners: To coordinate home upgrade projects or consultations, we may share relevant details with professionals who assist in service execution.
• With Technical Service Providers: Companies that provide website hosting, data storage, marketing tools, and analytics software may have limited access to your data for operational support.
• With Legal Entities: If required by law or in the good-faith belief that such action is necessary to comply with legal processes, protect the rights of Digital Homes Solution, or ensure user safety.
• During Business Transfers: In the event of a merger, acquisition, or asset sale, customer data may be part of the transferred assets and will remain protected under this policy.

4. Data Protection and Security

We employ industry-standard security protocols to safeguard your information from unauthorized access, alteration, or disclosure. These measures include:

• Using SSL (Secure Socket Layer) encryption to protect sensitive data during transmission.
• Restricting access to your personal data to authorized staff and service providers only.
• Regularly updating our systems to fix vulnerabilities and enforce strong security practices across our platform.

While we take every precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we encourage users to take steps to protect their own information online.

5. Cookies and Tracking Technologies

Our website uses cookies to offer you a more responsive and personalized experience. Cookies are small files stored on your device that help us recognize repeat visitors and gather statistical data. These cookies allow us to track user preferences, improve site navigation, and display relevant advertisements. You may set your browser to refuse some or all cookies, but doing so may affect certain site functionalities.

6. Your Rights and Choices

You have control over your personal data and how it is used. As a user, you have the right to:

• Request access to the personal information we hold about you and receive a copy.
• Ask for your information to be corrected or updated if it is inaccurate or incomplete.
• Withdraw your consent or unsubscribe from marketing communications at any time.
• Request the deletion of your data when it is no longer necessary for us to retain it, unless we are legally obligated to keep it.

To exercise any of these rights, please email us at info@digitalhomessolution.com. We will respond within a reasonable timeframe, typically within 30 days.

7. Third-Party Links

Our website may include links to third-party websites such as partner vendors or affiliated services. These sites have independent privacy policies, and we encourage you to review their terms before sharing your information. Digital Homes Solution is not responsible for the content or practices of these external websites.

8. Children's Privacy

We do not knowingly collect personal data from individuals under the age of 18. Our services are intended for adults and homeowners. If you believe that a child has submitted personal data to us, please notify us immediately so we can remove such information from our records.

9. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our business practices or legal requirements. When we make changes, we will revise the “last updated” date at the bottom of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Information

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:

Email : info@digitalhomessolution.com

Phone : +1 619 437 6677

Address : 1301 Orange Ave, Coronado, CA 92118, USA